Privacy Policy

My contact details

The London Natural Health Centre

46 Theobalds Road

London, WC1X 8NW

What personal data is collected and why


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Contact form submissions (email address and mobile phone number) are kept for contact purposes initially, and if you become a patient after the initial contact your details will be kept indefinitely. I will use your contact details to communicate with you regarding appointments, and all matters pertaining to your treatment. I do not use the information submitted through the contact forms on this site for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


The only purpose of the web analytics (Google Analytics and I use is to collect data for tracking this website’s performance, and in which country my visitors are based. Data from analytics is not used for any sort of user profiling, advertising or any other commercial purpose.

Patient notes

During the course of your treatment we may talk about issues relating, among other things, to your health, age, race, gender and sexual preferences. I keep digital patient notes in a password protected database on a password protected computer and I alone have access to them. The database is backed up daily on two encrypted backup drives.

Who your data is shared with

I do not share your data with anyone for any purpose.

Third Parties with whom your data is shared

I use your name and (if you require receipts) your email address with wave accounting, an online accounting service for small businesses.

How long your data is retained

On the website, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you submit your contact information (email address and mobile phone number) through a contact form this data is stored on my smart phone and computer when you become a patient and is stored until you request your information to be deleted. Your contact information is synced between these devices through Apple iCloud.

Patient notes are kept for a period of 7 years from the date of your last treatment

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

While you can request a copy of your Patient Notes at any time, I’m obliged to keep your notes for a period of 7 years from the date of your last treatment. All Patient Notes are deleted after 7 years

Where your data is sent

Visitor comments on the website may be checked through an automated spam detection service.

Contacting me for Data Protection purposes

If you would like to know what data I hold about you, or to request that I erase all of your personal data please email me at

I will carry out your request within one month of receiving your it.

How your data is protected

I am the only person to have access to your data: patient notes are secure within the password protected database and computer. your name, mobile phone number and email address are kept electronically on password protected devices.

Industry regulatory disclosure requirements

As a member of the British Acupuncture Council, I am bound by the Council’s Codes of Professional Conduct and Safe Practice.